Frequently Asked Questions

For Shop Owners

What features does FluentCart include?
FluentCart is a full-featured eCommerce solution for WordPress. It supports both physical and digital products, including inventory tracking and product variations. You’ll find built-in tools for creating discount coupons, generating receipts, and managing orders. It also integrates with popular and custom payment gateways and follows SEO best practices to optimize your product pages.

How easy is it to set up and use?
Very easy. Installation is just like any other WordPress plugin. FluentCart comes with an intuitive interface so you can quickly configure your store settings, add products, and connect payment gateways—all without needing technical expertise.

Can I customize FluentCart to match my brand?
Absolutely. FluentCart includes customizable Gutenberg blocks and supports custom CSS for advanced styling. You can even add action buttons to custom WordPress patterns, making it easy to align the cart with your brand’s visual identity.

Is FluentCart compatible with my current WordPress theme?
Yes. FluentCart is built using standard WordPress best practices and is compatible with any properly coded theme. It will automatically inherit your theme’s styles unless you choose to override them.

Can I sell unlimited products, and how well does it scale?
There are no limitations on the number of products or orders. FluentCart is built for scalability—how well it performs depends on your hosting infrastructure. With a good hosting setup, your store can scale comfortably.

What payment methods are supported?
FluentCart supports major global payment options, including Stripe, PayPal, and credit cards. You can also integrate custom payment gateways using webhooks and extend functionality as needed.

Is there a money-back guarantee?
Yes. We offer a 14-day, no-questions-asked money-back guarantee. If FluentCart doesn’t meet your expectations, simply request a refund within 14 days of purchase.

Can I sell both physical and digital products?
Yes. FluentCart allows you to sell both types of products from one store. You can easily manage shipping for physical items and offer instant downloads or licenses for digital products.

Can I offer discounts or promotional codes?
Definitely. FluentCart includes a built-in system for creating and managing discount codes and promotional campaigns to help boost conversions.

How does FluentCart handle inventory management?
FluentCart includes real-time inventory tracking with automatic stock level updates. It helps prevent overselling and alerts you when items are running low.

Do I need coding knowledge to manage my store?
Not at all. FluentCart is designed to be user-friendly. You won’t need any coding knowledge unless you’re looking to implement something extremely niche. In such cases, you may consult a developer, but for most stores, everything works right out of the box.

Can I track orders and send shipping updates?Yes. FluentCart includes a full order tracking system. Customers will receive email updates on their orders, and they can check their status through the customer portal on your site.

Can I customize the post-purchase emails?
Yes, you can fully customize email templates to match your brand and tone. Everything can be white-labeled to create a consistent customer experience.

Is FluentCart beginner-friendly for small business owners?
Absolutely. FluentCart is built with ease of use in mind. Even if you’re new to eCommerce, you’ll find the interface straightforward and the workflows intuitive.