Terms & Conditions

1. Introduction

These Terms and Conditions govern your use of FluentCart, a self-hosted eCommerce plugin developed and maintained by WPManageNinja.

This agreement establishes the rights and responsibilities of all users, including visitors, customers, and store owners utilizing FluentCart, and visitors on both FluentCart and WPManageNinja sites. It also defines WPManageNinja’s legal standing in relation to FluentCart’s distribution, intellectual property, and liability limitations.

By accessing, installing, or using FluentCart, FluentCarts Website and WPManageNinja’s website, you agree to be bound by these terms. If you do not agree with any part of these Terms and Conditions, you must cease usage immediately.

2. Definitions

For clarity, the following definitions apply throughout this document:

WPManageNinja refers to the entity that owns and operates FluentCart. FluentCart refers to the self-hosted eCommerce plugin developed by WPManageNinja.

A Customer is any individual or entity that installs, uses, or interacts with FluentCart.

A Visitor is any individual browsing the FluentCart and WPManageNinja website without creating an account.

A Store Owner is any customer using FluentCart to manage and operate an online store.

A User is anyone who holds an account on WPManageNinja.

3. Acceptance of Terms

Customer data from FluentCart installations (e.g., orders, customer details, store settings) remains on the user’s server and is never transmitted to WPManageNinja.
Transactional information, user activity, or analytics from stores using FluentCart are never collected by us.
No personal data from end customers who interact with FluentCart-powered stores is sent to WPManageNinja.

4. User Accounts and Security Responsibilities

Users who register an account with WPManageNinja must provide accurate and complete information. The security of your account credentials is solely your responsibility. You must take all necessary precautions to protect your account from unauthorized access.

WPManageNinja is not responsible for any damages or losses resulting from unauthorized access to your account due to negligence in safeguarding login credentials.

By creating an account or subscribing to WPManageNinja-related services, you consent to receive marketing communications, product updates, and promotional materials. You may opt out of such communications at any time.

5. Rights and Limitations of WPManageNinja

WPManageNinja reserves the right to deny, suspend, or terminate service at its sole discretion if a user is found engaging in behavior that is deemed offensive, harmful, or detrimental to FluentCart, its employees, or representatives.

WPManageNinja and FluentCart do not assume responsibility for the content, products, or services offered by third-party stores that operate using FluentCart. Store owners are solely responsible for their store’s operations, including compliance with applicable laws, regulations, and US Sanctions.

While WPManageNinja strives to provide a reliable and efficient eCommerce solution, it does not warrant that FluentCart the product will be free from errors, disruptions, or service interruptions.

Users acknowledge that they bear all risks associated with the use of FluentCart.

The FluentCart Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.

To the extent permitted by law, FluentCart will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

FluentCart makes no warranty that the functionality of the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of FluentCart for death or personal injury as a result of the negligence of FluentCart or that of its employees or agents.

6. Store Owner Responsibilities

As a store owner utilizing FluentCart, you are solely responsible for ensuring legal, financial, and operational compliance with all applicable laws and industry standards. You acknowledge that it is your duty to secure your store’s infrastructure, including API credentials, website access, and other security measures necessary to prevent unauthorized access or data breaches.

Store owners are responsible for managing their tax obligations, including calculating, reporting, and remitting sales tax, VAT, GST, or any other applicable taxes. WPManageNinja shall not be held liable for any tax-related issues arising from your use of FluentCart.

Furthermore, store owners are fully responsible for fulfilling shipping and delivery obligations to their customers. Any disputes or liabilities arising from shipping, handling, or product delivery shall be resolved by the store owner, independent of WPManageNinja’s involvement.

7. Customer Data and Privacy Obligations

If you (the store owner) collect data from your store’s customers, you must implement and maintain an appropriate privacy policy that complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

WPManageNinja does not collect, store, or process end-customer data from stores operated using FluentCart and shall not be held responsible for any data breaches or privacy violations committed by store owners.

It is the responsibility of store owners to ensure that customer data is handled securely and used only for lawfully necessary purposes. In the event of a data breach, store owners must notify affected users and take necessary remedial actions in compliance with applicable regulations.

8. Community Engagement and Conduct

Customers and users may participate in discussion forums, community groups, and social media spaces managed by WPManageNinja. All users are expected to adhere to community guidelines, which prohibit hate speech, harassment, illegal activity, third-party promotions, service solicitation and any conduct that disrupts a positive and inclusive environment. Violations of community guidelines may result in restricted access, suspension, or termination of community participation rights.

9. Age Restrictions

FluentCart is intended for users who are at least 16 years of age. By using FluentCart, you confirm that you meet this minimum age requirement. If you are under 16, you are prohibited from using FluentCart or any related services.

10. Indemnity

You agree to indemnify and hold FluenCart and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs, and other expenses in relation to any claims or actions brought against FluentCart arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

11. Third-Party Content and Transactions

Payments for FluentCart subscriptions and associated services are processed through third-party payment providers, including but not limited to Stripe and PayPal.

Auto-renewals for subscriptions are enabled by default unless canceled prior to the renewal date. Users are responsible for ensuring that payment details are up to date.

FluentCart offers a 14-day, no-questions-asked refund policy applicable only to the first purchase. Refunds will be processed through the original payment method.

Discounted pricing applies only to the first year of service, and renewals will be billed at the full standard rate.

Store owners are responsible for handling customer refunds for their own store transactions, and WPManageNinja is not liable for refund claims made by customers of store owners.

We do not store any credit card information on our server. We use the WPManageNinja website’s PayPal and Stripe payment gateway to manage all the transactions. Please read Stripe’s privacy policy and Paypal’s privacy policy for more details.

The Terms and Conditions for the WPManageNinja website can be found here.

12. Payment, Renewals, and Refunds

Payments for FluentCart subscriptions and associated services are processed through third-party payment providers, including but not limited to Stripe and PayPal.

Auto-renewals for subscriptions are enabled by default unless canceled prior to the renewal date. Users are responsible for ensuring that payment details are up to date.

FluentCart offers a 14-day, no-questions-asked refund policy applicable only to the first purchase. Refunds will be processed through the original payment method.

Discounted pricing applies only to the first year of service, and renewals will be billed at the full standard rate.

Store owners are responsible for handling customer refunds for their own store transactions, and WPManageNinja is not liable for refund claims made by customers of store owners.

The Terms and Conditions for the WPManageNinja website can be found here.

13. Licensing

All of our products are under the GPL license same as WordPress. For premium product updates and support please check the corresponding domain activation limits.

For 50 Domain and Agency Activation License purchase types, you are prohibited to re-sale / redistribute the license keys. You are allowed to use the license keys to your client projects where the end-user may not be charged for the license key and you do full/partial development of the client’s site where FluentCart’s product is a small part of the development phase.

WPManageNinja is the sole proprietor for the license keys and has the right to sell/distribute the license keys.

14. Intellectual Property Rights

WPManageNinja retains full ownership of the FluentCart brand, trademarks, and proprietary content. Users and store owners may not reproduce, distribute, modify, or exploit FluentCart’s intellectual property without explicit authorization from WPManageNinja.

None of the content may be downloaded, copied, reproduced, transmitted, stored, sold, or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying, and/or printing of pages of the Website for personal, non-commercial home use only.

Store owners retain ownership of the content and products they create and sell through their FluentCart stores. However, FluentCart branding and software licensing remain the exclusive property of WPManageNinja.

15. Modifications to These Terms

WPManageNinja reserves the right to update, amend, or modify these Terms and Conditions at any time without prior notice. Users will be subject to the most current version available on the FluentCart website. Continued use of FluentCart after changes have been made constitutes acceptance of the updated terms.

WPmanageNinja may change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that FluentCart shall not be liable to you for any such change or removal.

16. Termination of Services

Users may choose to terminate their account on WPManageNinja at any time. See Privacy Policy here for further details.

WPManageNinja also reserves the right to suspend or terminate user accounts for violations of these Terms and Conditions. Upon termination, users may lose access to stored data and associated information on the WPManageNinja account, and no refunds will be issued beyond the applicable refund policy.

17. Waiver

If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

18. Severance

If any of these Terms and Conditions should be determined to be invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

19. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Newark, Delaware, USA.

FluentCart operates under the legal framework of WPManageNinja, a limited liability company (LLC). The address of the registered office of the Company is 2035 Sunset Lake Road, Suite B-2, Newark, 19702, USA.

Any legal disputes shall be resolved under the jurisdiction of courts in the United States.

20. Arbitration and Dispute Resolution

Any disputes arising under these Terms and Conditions shall be resolved through binding arbitration in Newark, Delaware, USA. Users agree to waive their right to a trial by jury or participation in a class-action lawsuit related to the use of FluentCart (both product and site).

For further inquiries regarding these Terms and Conditions, please contact [email protected].